One size doesn’t fit all. We solemnly believe in this, and offer you our complete Program management services for managing several related projects and workstreams, such that the overall goal and picture is most definitely reached within set parameters of time, quality, resources and budget.
We will engage with you and your organization at both the Project and Program level. Large or small, sound principles and our combined experience will make this process completely seamless. We will modify our reporting structures to meet your existing strategies or bring our customized reporting and delivery dashboards. Our practice will oversight the status of all projects in the Program and support project-level activity to ensure the overall program goals are met, by providing a decision-making capacity that cannot be achieved at project level or by providing the Project Manager with a program perspective when required, or as a sounding board for ideas and approaches to solving project issues that have program impacts.
We excel at managing all cross-project dependencies and our PMO (Program or Project Management Office) is heavily involved in risk, issues, requirements, design and solution management very closely with all the Project and Program managers.
Typically you will engage our firm for consulting services at any level of your existing project. We will come and do an analysis of your goals and requirements and help you get there with clear timelines, budgets and methodology. We have managed RFIs, RFPs for our customers. We have engaged with our Development teams to get specific Software or Services needed by customers, to managing and implementing full outsourcing projects.
We have a very heavy emphasis in our organization on People skills. All our team members make it a core interface in all our communication within and with our customers. You will get unsurpassed Stakeholder management from our team of experts, with both downwards and upwards management and communication.
Transition and Transformation
We will help manage complete end to end Transition and Transformation processes. These processes require a very skilled set of individuals who have the experience and know how of making sure all elements are smoothly coordinated and finished in a manner where it is seamless to out customer’s employee force.
There is always very heavy risk management involved in any Transition and learning about your existing practices and processes becomes our top priority. We employ very stringent and unwavering practices to make sure that whatever type of Transition takes place, all risks are clearly highlighted, there is defined and agreed upon decision making process. In the end our goal is to make this as “near seamless” as possible.
We have worked on outsourcing and insourcing deals or a hybrid approaches. Recently we have been heavily involved with Cloud initiatives which carry the most risk with your business data and legal requirements. Overall our tried and true methodology of breaking everything down to discrete logical blocks, deliverables, scaling them against parallel timelines and heavy communication with Stakeholders will get you through all your most difficult transitions.
At the end of Transition, the natural processes of Transformation will take on. This is where we deal with you directly on all custom projects within Transformation. This could involve a number of different initiatives, including but not limited to post implementation operational support, further improvements to processes or certain aspects of an organization which can only begin post Transition. New technologies being implemented post Transition, and getting existing processes or applications mapped to the new services enabled by transition.
This is one of the very key area that our Consulting services have been focusing on over the years. You can get the best Software developers, program and project managers and a whole group of SMEs, but if you fail to do proper Stakeholder management, no matter how successful you are in your deliverables, the engagement will fail and come to a screeching halt. We have been hired just exclusively for these services at times, and other times brought in to take over a dying engagement due to mismanagement.
Communication, effective reporting and Expectation management are some of the key attributes to successful overall Stakeholder management. Early on in the engagement, we will get as complete a picture of all the Stakeholders in the engagement with our customers. We will map it out on RAPID or RACI tables at each work stream or project and then at overall program level. Depending on the size of engagement, we will have several cascading committees and daily, weekly, fortnightly or monthly meetings with these committees for Risk, decision and budget management requirements.
Understanding the expectations of our Sponsors and Stakeholders is of prime importance to us, and we will make sure they are involved through out the engagement lifecycle.